This book provides a well-documented analysis of the strategy of the Salim Group, one of the largest family conglomerates in Southeast Asia. Using a multitude of sources, including interviews with the Salim family and Salim Group managers, the author provides a comprehensive corporate biography of this fascinating family firm. The Rhythm of Strategy: A Corporate Biography of the Salim Group of …
Crisis management is an interdisciplinary subject field represented by theoretical problems, practical activity, people management and the art of crisis situation solving. Overall, the studies that this publication contains are to provide an overview of the state of the art mainly focused on crisis management cycle represented by certain phases and steps. Topics include also lessons learned fro…
Building Better Schools with Evidence-based Policy: Adaptable Policy for Teachers and School Leaders provides an extensive set of free-to-use policies for building better schools. The policies included in this book cover a broad range of popular topics for schools that are not readily accessible, and each policy is built on theory, driven by research, and created by experts. Each policy is base…
The knowledge management concept has emerged to serve as one of the critical inputs to the strategic management process, and a common factor underpinning competitive advantage. Over the concept's development, knowledge management research has focused on the processes that enable a firm to recognize sources of data, to transform data into useful information, to disseminate the information, and t…
Geospatial information plays an important role in managing location dependent pandemic situations across different communities and domains. Geospatial information and technologies are particularly critical to strengthening urban and rural resilience, where economic, agricultural, and various social sectors all intersect. Examining the United Nations' SDGs from a geospatial lens will ensure that…
Das Relationship Marketing erfreut sich sowohl in der Marketing-Praxis als auch in der Marketing-Wissenschaft einer bereits hohen und weiter steigenden Popularität. Innerhalb des Marketing-Management ist dabei immer häufiger von der Ablösung des klassischen Transaktionsmarketing die Rede. Die damit einhergehende These vom Paradigmenwechsel im Marketing-Management weg vom Transaktionsmarketin…
Dalam rangka meningkatkan kualitas pelayanan publik serta mewujudkan tata kelola pemerintahan yang baik, instansi pemerintah terus dituntut untuk melaksanakan dan mengembangkan program reformasi birokrasi. Salah satu program yang harus dijalankan adalah pengelolaan pengaduan. Dalam Permen PAN dan RB Nomor 1 Tahun 2015 tentang Pedoman Evaluasi Kinerja Penyelenggara Pelayanan Publik, salah satu k…